Privacy Policy

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Effective Date: 01/01/2025
Last Updated: 05/07/2026
 

Elagro BioMinerals (“Elagro,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, communicate with us, or use our online forms.

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By using this website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

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We may collect information that you voluntarily provide to us, including:

• Name

• Company name

• Job title

• Email address

• Phone number or WhatsApp number

• Country or region

• Product interests

• Application or industry

• Estimated volume or sourcing requirements

• Technical specifications or documents you choose to upload

• Any other information included in your message or inquiry

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We may also collect certain technical information automatically when you visit our website, such as:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of visit

• Referring website

• Cookie and analytics data

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2. How We Use Your Information

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We may use the information we collect to:

• Respond to your inquiries

• Review product, sourcing, or partnership requests

• Provide product information, specifications, documentation, or follow-up questions

• Evaluate buyer, supplier, distributor, or producer opportunities

• Coordinate technical, commercial, packaging, or export-related discussions

• Improve our website, communication, and services

• Maintain business records

• Protect the security and proper operation of our website

• Comply with legal, regulatory, or contractual obligations

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3. Cookies and Analytics

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Our website may use cookies, analytics tools, and similar technologies to understand website traffic, improve user experience, and measure the performance of our website.

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Cookies may collect information such as your browser type, device, pages visited, time spent on the site, and general location information.

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You can usually adjust your browser settings to refuse or delete cookies. However, some website features may not function properly if cookies are disabled.

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4. How We Share Information

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We do not sell personal information.

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We may share information with trusted third parties when reasonably necessary for business purposes, including:

• Website hosting and website management providers

• Email, form, and communication service providers

• Analytics and security service providers

• Logistics, documentation, or export coordination partners

• Production, technical, or sourcing partners when needed to evaluate or respond to your inquiry

• Professional advisors, such as legal, accounting, or compliance consultants

• Government authorities or other parties when required by law or necessary to protect our rights

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When inquiry details are shared with sourcing, production, or logistics partners, we aim to limit the information shared to what is reasonably necessary for evaluating the request or supporting the business relationship.

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5. International Business Communications

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Elagro BioMinerals works with international buyers, suppliers, and business partners. As a result, information you provide may be processed, stored, or shared in countries outside your country of residence, including the United States and Türkiye.

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By submitting information through our website or communicating with us, you understand that your information may be transferred internationally as part of our business operations.

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6. Data Retention

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We retain personal and business inquiry information for as long as reasonably necessary to respond to inquiries, maintain business records, evaluate potential supply or partnership opportunities, comply with legal obligations, resolve disputes, and support ongoing commercial relationships.

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When information is no longer needed, we may delete, anonymize, or securely retain it in accordance with our business and legal requirements.

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7. Data Security

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We take reasonable steps to protect the information we collect from unauthorized access, loss, misuse, alteration, or disclosure.

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However, no website, email communication, online form, or electronic storage system is completely secure. Please avoid submitting highly sensitive or confidential information through the website unless specifically requested.

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8. Your Privacy Choices

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Depending on your location, you may have rights regarding your personal information, such as the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Object to or restrict certain uses of your information

• Opt out of certain communications

• Request information about how your data is used or shared

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To make a privacy request, please contact us using the information below.

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9. California Privacy Notice

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If you are a California resident, you may have rights under California privacy laws, including the right to know what personal information is collected, how it is used or shared, the right to request deletion or correction, the right to opt out of the sale or sharing of personal information, and the right not to be discriminated against for exercising privacy rights. California authorities describe these rights under the CCPA/CPRA framework.  

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Elagro BioMinerals does not sell personal information. If our data practices change, we will update this Privacy Policy as required.

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To exercise California privacy rights, contact us at:

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Email: info@ElagroBio.com
 

10. Email Communications

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If you contact us or submit an inquiry, we may use your email address to respond to your message and follow up regarding your request.

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We may also send occasional business-related communications related to products, sourcing opportunities, or company updates. You may request to stop receiving non-essential communications at any time by contacting us.

 

11. Third-Party Links

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Our website may contain links to third-party websites, platforms, or documents. We are not responsible for the privacy practices, content, or security of third-party websites. Please review the privacy policies of any third-party sites you visit.

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12. Children’s Privacy

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This website is intended for business and professional use. It is not directed to children, and we do not knowingly collect personal information from children.

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13. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or privacy practices.

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The updated version will be posted on this page with a revised “Last Updated” date.

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14. Contact Us

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For questions about this Privacy Policy or to submit a privacy request, please contact:

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Elagro BioMinerals
Email: info@ElagroBio.com
Location: Los Angeles, California | Denizli, Türkiye
Website: www.ElagroBio.com